At Pak & Ship Plus, we strive to ensure your shipping and mailing experience is seamless and worry-free. Please review our return policy below for clarity and transparency:

1. Address Verification: Before shipping your items, it is crucial to verify the accuracy of the address and selected services. We recommend reviewing the shipping label or receipt to confirm the information provided. Pak & Ship Plus cannot be held liable for damages or costs incurred due to inaccuracies in the address or selected services.

2. Item Inspection and Packaging: Customers are responsible for ensuring that the items tendered for shipment comply with all regulatory requirements and are appropriately packaged. Hazardous, illegal, or prohibited items should not be included in shipments. We recommend following the packaging guidelines provided by the assigned carrier to minimize the risk of damage during transit.

3. Insurance Coverage: While we strive to handle your shipments with care, Pak & Ship Plus is not liable for damages to "customer-packed parcels." Customers are encouraged to purchase adequate insurance coverage to protect against loss or damage during transit. It is essential to retain proof of value for the items and provide photographic evidence of the packaging when filing a claim.

4. International Shipments: International shipments may be subject to additional fees such as duties, taxes, and broker fees. These fees are the responsibility of the customer or recipient and are not covered by Pak & Ship Plus. Customers should ensure accurate and detailed item information to avoid additional charges at customs.

5. Carrier Responsibility: Once the package is tendered to the carrier, the customer assumes responsibility for lost or traceable packages. We recommend customers to opt for shipping methods that offer tracking and insurance coverage for added security.

6. Customer Support: If you have any questions or concerns regarding our return policy or your shipment, please do not hesitate to contact Pak & Ship Plus. Our team is here to assist you every step of the way.

By utilizing the services provided by Pak & Ship Plus, you agree to abide by the terms and conditions outlined in this return policy. We appreciate your cooperation and understanding as we work together to ensure the safe and efficient delivery of your shipments.